Privacy Policy

Last updated: January 2023

Gurudev Official ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, and payment information when you use our services.
Shipment Information: Details about your shipments including contents, weight, dimensions, and destination.
Device Information: IP address, browser type, and operating system when you visit our website.
Usage Data: Information about how you interact with our website and services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and maintain our courier services
To process transactions and send shipment notifications
To communicate with you about your shipments
To improve our services and customer experience
To comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers: With third parties who perform services on our behalf (e.g., payment processing, delivery partners).
Legal Requirements: When required by law or to respond to legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and as required by applicable laws.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal information
Object to or restrict processing of your data
Request a copy of your personal data
Withdraw consent where we rely on consent for processing

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Gurudev Official
Ground Floor, Plot No 1, Khasra No. 42/16/1 B-block Pooth, Kalan Mage Ram Par, New Delhi- 110086, Delhi, India
Phone: +91 202 555 0143
Email: saksham@gurudevofficial.shop